Features

Features built around real clinic workflows

XIA helps clinics manage patient booking, appointment schedules, clinical notes, ACC documentation, secure patient records, reminders, and Stripe Terminal payments in one system.

Screenshot of the Xia platform interface
Booking workflow

From your website to your XIA calendar

Patients can book through a booking page linked from your clinic website. New appointments connect with your XIA calendar, where you can manage your schedule, make changes, and reconcile visits.

1
Clinic website

Patient clicks your booking link and chooses a service.

2
XIA calendar

Booking appears in your practitioner-facing calendar.

3
Clinical workflow

Continue with notes, records, and exports when needed.

Online booking

Let patients book from your clinic website.

Add a booking link or booking page to your practitioner website so patients can choose a service and request an available appointment. New bookings connect directly with your XIA calendar.

Screenshot of the Xia platform interface
Appointment calendar

Manage your clinic schedule inside XIA.

View bookings, manage practitioner availability, reschedule or cancel appointments, and reconcile visits directly from the XIA calendar.

Screenshot of the Xia platform interface
Patient records

Keep patient information organised and easy to find.

Store patient details, appointment history, clinical notes, and relevant treatment information in one connected record.

Screenshot of the Xia platform interface
Clinical notes & ACC documentation

Create structured treatment notes and keep ACC-related information organised.

XIA gives practitioners a clear note-taking structure for acupuncture and East Asian medicine practice, with ACC workflows built into the clinical documentation process.

Screenshot of the Xia platform interface

More tools to keep clinic workflows moving

Smaller but important tools that reduce manual admin and help keep your day organised.

Help patients remember their appointments.

Send SMS and email reminders linked to upcoming bookings.

Export clinical notes when you need them.

Download notes to Word for referrals, ACC treatment extension requests, patient record requests, or clinical handovers.

Take in-person card payments through XIA.

Connect XIA with your Stripe Terminal to process card payments from your clinic workflow and reduce manual payment admin.

Set up XIA around the way your clinic works.

Manage clinic hours, practitioner hours, services, users, and organisation-level settings.

  • Clinic hours and opening times
  • Practitioner schedules and availability
  • Service setup and pricing basics
  • Users and organisation-level settings

Get practical support as you use XIA.

Access video tutorials, getting started guides, and blog articles to help your clinic get more from the platform.

Video tutorials
Getting started guides
Blog articles
View resources

Feature summary

A quick overview of what each XIA feature helps with.

Feature
Helps with
Online booking
Patient booking from your clinic website
Appointment calendar
Bookings, availability, rescheduling, cancellations, and reconciliation inside XIA
Patient records
Patient details, appointment history, notes, and treatment information
Clinical notes & ACC documentation
Structured treatment notes and ACC-related workflows
Reminders
SMS and email appointment reminders
Stripe Terminal integration
In-person card payments through your XIA workflow
Note exports
Word exports for referrals, ACC requests, records, and handovers
Clinic setup
Clinic hours, practitioner hours, services, users, and settings

Make XIA work for you

Start a free trial or book a quick demo to explore the system.